Refund Policy
Thank you for choosing Eternal Vault.
How to Request a Refund
- If you are not satisfied with your purchase, please email us at [email protected] within 30 days of your original payment.
- Include your account email and payment details in your request to help us process it quickly.
Refund Eligibility
- Refunds are generally available for your most recent payment if requested within 30 days of purchase.
- Requests may be denied if they fall outside the refund window or if there is evidence of abuse or violation of our Terms of Service.
Processing
- If your refund is approved, our payment provider and merchant of record will process the refund.
- Refunds may take upto 7 business days to appear on your statement.
If you have any questions about your payment or refund, please contact us. Thank you for trusting Eternal Vault!