Refund Policy

Thank you for choosing Eternal Vault.

How to Request a Refund

  • If you are not satisfied with your purchase, please email us at [email protected] within 30 days of your original payment.
  • Include your account email and payment details in your request to help us process it quickly.

Refund Eligibility

  • Refunds are generally available for your most recent payment if requested within 30 days of purchase.
  • Requests may be denied if they fall outside the refund window or if there is evidence of abuse or violation of our Terms of Service.

Processing

  • If your refund is approved, our payment provider and merchant of record will process the refund.
  • Refunds may take upto 7 business days to appear on your statement.

If you have any questions about your payment or refund, please contact us. Thank you for trusting Eternal Vault!