Refund Policy

Thank you for trusting Eternal Vault to help your family.

How to Request a Refund

• If you are not satisfied with your purchase, please contact us within 14 days of your original payment.
• Include your account email and payment details in your request to help us process it quickly.

Refund Eligibility

• Refunds are generally available for your most recent payment if requested within 14 days of purchase.
• Requests may be denied if they fall outside the refund window or if there is evidence of abuse or violation of our Terms of Service.

Processing

• If your refund is approved, our payment provider and merchant of record will process the refund.
• Refunds may take upto 7 business days to appear on your statement.

If you have any questions about your payment or refund, please contact us. Thank you for trusting Eternal Vault!