Choose the plan that works for your family
Start free and upgrade as your family's needs grow. Every plan keeps your information completely safe and private.
Individual
Young professionals, new parents, people planning ahead.
- Documents & Files:30
- Trusted Contacts:10
- Family Vaults:1
- Check-in System:Advanced Check-ins
- Activity History:Full Access
- Help & Support:Priority Email Help
Family
Families, couples, people managing multiple accounts.
- Documents & Files:100
- Trusted Contacts:50
- Family Vaults:3
- Check-in System:Advanced Check-ins
- Activity History:Full Access
- Help & Support:Email & Phone Help
All plans include 14-day money-back guarantee
Looking for a life time deal? Contact us
Pricing & Plans FAQ
Do you offer a free plan or trial?
Yes! We offer a free forever plan for you to try out the platform and see if it is for you:
- Full vault functionality with storage limits.
- Trusted contact management.
- Heartbeat monitoring setup.
- All security features.
No credit card required for starting with free plan. However, you can upgrade anytime.
What happens if I stop paying? Do I lose my data?
We understand that circumstances change. Here's what happens:
- Grace period: 30-day grace period after payment is due.
- Read-only access: You can view and download your data but not add new content.
- Export option: Download all your data before account closure.
- Emergency access maintained: Heartbeat monitoring continues and you can still access your vault.
Your data is never immediately deleted, giving you time to either resume service or delete your account and your data.
Are there limits on storage or number of contacts?
Limits depend on your plan:
- Free Plan: 1 document, 1 contact
- Individual Plan: 30 documents, 10 contacts
- Family Plan: 100 documents, 50 contacts
You can always upgrade your plan as your needs grow. View detailed pricing.
Do you offer annual billing discounts or senior discounts?
Yes, we offer several ways to save on your subscription:
- Annual billing: Save 17% when you pay yearly
- Senior discount: 25% off for users 60+ years of age
- Veteran discount: Special pricing for veterans and families of veterans
- Financial hardship: Reduced pricing available for qualifying situations
Contact our support team to discuss discount options that might apply to your situation.
Can I upgrade or downgrade my plan anytime?
Absolutely! You have complete flexibility with your plan:
- Upgrade anytime: Get immediate access to higher plan features
- Downgrade flexibility: Changes take effect at your next billing cycle
- Prorated billing: You only pay for what you use when upgrading mid-cycle
- No penalties: No fees for changing plans
Your data and settings remain intact when changing plans - only the limits and features change.
Is there a money-back guarantee?
Yes! We offer a comprehensive 14-day money-back guarantee:
- Full refund: Get 100% of your money back within 14 days of purchase
- No questions asked: Simple refund process with no lengthy explanations required
- Keep your data: Download everything before requesting a refund
- Easy process: Just email support to initiate the refund
We're confident you'll love Eternal Vault, but if it's not the right fit, we'll make it right.
What payment methods do you accept?
We accept all major payment methods for your convenience:
- Credit cards: Visa, Mastercard, American Express
- Debit cards: Any card with Visa or Mastercard logo
- Digital wallets: Apple Pay, Google Pay
- Bank transfers: Available for annual plans (contact support)
All payments are processed securely through Paddle (our merchant of record), and we never store your payment information on our servers.