• Eternal Vault
    Eternal Vault
Getting started
  • Introduction
  • Onboarding
  • Personalization
  • Explore Dashboard
Rewards & Savings
  • Vault Rewards
How To
  • Add Document
  • Add Contact
  • Record Heartbeat
  • View Logs
  • User Settings
  • Update Profile
  • View Usage
  • Delete Account
Integrations
  • Fitness App Integrations
  • Storage Integrations (BYOS)
For Trusted Contacts
  • You've Been Added as a Trusted Contact
  • You've Received an Emergency Email
  • How to Open the Vault
  • View Their Documents
Emergency Recovery
  • False Alarm - I'm Actually Okay!

Update Profile

Your profile page lets you manage your personal information and account security. Here’s how to update your details:

Update Your Personal Information

You can update your first name, last name, and email address at any time. Keeping your information current ensures you receive important notifications and can recover your account if needed.

Update Profile Info - Light Mode Update Profile Info - Dark Mode

What You Can Update:

  • First Name - Your given name
  • Last Name - Your family name
  • Email Address - Where you receive notifications and account updates

Make sure your email address is one you check regularly, as this is how we’ll contact you about important account matters.

Change Your Password

For added security, you can change your account password at any time. Choose a strong, unique password to keep your account safe.

Change Password - Light Mode Change Password - Dark Mode

Password Requirements:

  • At least 8 characters long
  • Mix of uppercase and lowercase letters
  • Include numbers and special characters
  • Don’t reuse old passwords

When to Change Your Password:

  • If you suspect your account may have been compromised
  • Every few months as a security best practice
  • If you’ve shared your password with someone
  • After using your account on a public or shared computer

Other Profile Actions

Need to do more with your account? Check out these related guides:

  • View Usage - See your storage usage, plan details, and account limits
  • Delete Account - Permanently remove your account and all data

Keeping your profile information up to date helps ensure you have the best experience with Eternal Vault.

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