• Eternal Vault
    Eternal Vault
Getting started
  • Introduction
  • Onboarding
  • Personalization
  • Explore Dashboard
Rewards & Savings
  • Vault Rewards
How To
  • Add Document
  • Add Contact
  • Practice Run
  • Offline Recovery Bundle
  • Record Heartbeat
  • View Logs
  • User Settings
  • Update Profile
  • Enable Two-Factor Authentication
  • Link Google Account
  • View Usage
  • Delete Account
  • Get Help
Integrations
  • Fitness App Integrations
  • Storage Integrations (BYOS)
For Trusted Contacts
  • You've Been Added as a Trusted Contact
  • You've Received an Emergency Email
  • How to Open the Vault
  • Open an Offline Recovery Bundle
  • View Their Documents
Emergency Recovery
  • False Alarm - I'm Actually Okay!

Open an Offline Recovery Bundle

Someone trusted you with access to their Eternal Vault and left you an Offline Recovery Bundle, a .zip file. Here’s how to open it. It takes a few minutes and works on any computer, without an internet connection.

You’ll need

  • The bundle, a file named like eternal-vault-<name>-<date>.zip. Their letter says where it’s kept.
  • Your access code, the 6 words Eternal Vault emailed you when you were added as a contact.
  • The recovery tool, recover.html. It’s inside the bundle, or download it from GitHub.

Steps

1. Open the recovery tool

Open recover.html in your browser. Double-clicking the file is enough.

The recovery tool asking for the bundle

2. Choose the bundle

Drop the .zip onto the page, or click to choose it. Don’t unzip it first.

3. Enter your access code

Type your 6-word code and select Add code. If others are needed, they enter their codes on the same computer, one after another. The bar shows how many keys you’ve collected.

Two of three keys collected after entering an access code

4. Open the documents

Once enough codes are in, the vault opens. View or download each document, or select Download all (ZIP).

The unlocked vault with its documents

Good to know

  • Nothing leaves your computer. The tool works fully offline and sends nothing anywhere.
  • Only type your code into recover.html. Never into a website or form that asks for it.
  • Downloaded documents are no longer protected. Store them somewhere safe once you’ve saved them.

Trouble?

  • “This code does not match anyone”: check each word for typos. Codes are six lowercase words.
  • The vault doesn’t open after your code: more keys are needed. Other contacts enter their codes too; the letter says who.
  • “This ZIP does not contain bundle/manifest.json”: choose the original .zip, not an unzipped or re-zipped copy.

Related guides

  • How to Open the Vault
  • You’ve Been Added as a Trusted Contact